Terms and Conditions

Last Updated: 26 March 2026 Company: Tuks Mobile Network Operator (Pty) Ltd Website: https://www.tuksmobile.com

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Tuks Mobile Network Operator (Pty) Ltd (“we,” “us,” or “our”), concerning your access to and use of the https://www.tuksmobile.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site” and “Services”).

By accessing the Site and utilizing our Services, you agree that you have read, understood, and agreed to be bound by all of these Terms and Conditions.

2. Statutory Compliance (RICA)

In accordance with the laws of the Republic of South Africa, specifically the Regulation of Interception of Communications and Provision of Communication-Related Information Act (RICA), all telecommunication services and SIM cards must be legally registered. You agree to provide accurate, current, and complete identification and proof of residence documents as required by law prior to the activation of any network services.

3. User Accounts and Responsibilities

  • Account Creation: To use certain features of the Services, you may be required to register for an account. You agree to provide truthful and complete information during registration.
  • Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Unauthorized Use: You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Acceptable Use Policy

You may not access or use the Site or Services for any purpose other than that for which we make them available. You agree not to:

  • Use the Services for any illegal or unauthorized purpose.
  • Interfere with, disrupt, or create an undue burden on the Site, networks, or services connected to the Site.
  • Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  • Use the Services to transmit spam, unsolicited communications, or malicious software (viruses, malware).
  • Resell, lease, or sub-license the Services without our express written permission.

5. Intellectual Property Rights

Unless otherwise indicated, the Site and Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

6. Third-Party Links and Content

The Site may contain links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties. Such Third-Party Websites and content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site.

7. Disclaimer of Warranties

The Site and Services are provided on an “as is” and “as available” basis. You agree that your use of the Site and our Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranties or representations about the accuracy or completeness of the Site’s content and assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content, (2) personal injury or property damage resulting from your access to and use of the Site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, or (4) any interruption or cessation of transmission to or from the Site or Services.

8. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site or Services, even if we have been advised of the possibility of such damages.

9. Governing Law and Jurisdiction

These Terms and Conditions and your use of the Site and Services are governed by and construed in accordance with the laws of the Republic of South Africa. You irrevocably consent that the courts of South Africa shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Terms.

10. Contact Information

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: Tuks Mobile Network Operator (Pty) Ltd Email: legal@tuksmobile.com