How to view your transactions and receipts

Where to look #

Use the app or portal to open your transaction history, orders, or payment history section.

Why this matters #

• Confirm whether a top-up went through
• Check what bundle you bought
• Track spending over time
• Share payment details with support if something looks wrong

Best practice #

When reporting a missing bundle or failed top-up, include:

• Date and time
• Amount paid
• Type of product purchased
• Any reference or receipt number you can see

Receipts are not glamorous, but they are extremely persuasive when support needs to sort something out.